Medi-Cal Enrollment

For assistance with Medi-Cal application, renewal, and status questions, contact:

Health Care Services Agency Health Insurance Technicians (HITs): 1-800-422-9495, Monday – Friday, 8:30 a.m. – 5 p.m.


To see if you, a client, a family member, or friend are eligible for any of the housing service bundles or assistance with other housing services, contact the 211 Resource Finder at: or call 2-1-1.

Click here for more information about Coordinated Entry.

Free Legal Help
Get free legal information and advice about your housing rights. Housing attorneys can answer questions about evictions, housing conditions, and housing discrimination.
Click here for more information.

Tenant’s Rights Line
Are you an Alameda County Resident? Are you currently experiencing a housing-related legal issue? Free legal advice, referrals and representation is available.

Housing Workshops
A series of workshops are offered to Alameda County residents by Bay Area Legal Aid at no charge and free legal advice about housing rights is available. During the workshops, housing attorneys will offer a “know-your-rights” training on evictions, domestic violence and housing, landlord harassment, rent control and eviction control, and subsidized housing issues. Attorneys will answer questions about evictions, housing conditions, housing discrimination, and other issues. Click here for more information.

Care Management

To check whether you, a client, a family member, or friend is eligible for Care Management services, including referrals for Alameda County Care Connect Care Management Services, contact Alameda Alliance for Health Case and Disease Management services at: 1-877-251-9612, Monday – Friday, 8:00 a.m. – 5:00 p.m. Potential referrals for Alameda County Care Connect Care Management services for Alameda Alliance members can go to this website:

Behavioral Healthcare

To find a Behavior Health Provider or find available behavioral health and substance use treatment services, contact Alameda County Behavioral Health Services at ACCESS: or call 1-800-491-9099.

New Substance Use Treatment and Referral Helpline
The DMC-ODS pilot expands residential treatment, as well as detox, case management, and recovery residence/sober living environments. A 24 hours a day/7 days a week Substance Use Treatment and Referral Helpline: 1-844-682-7215 is now available.
Visit their website for more information.

Reentry Services

To find and connect with reentry resources for clients, family members, or friends, click here to view the Alameda County’s Probation Department Re-Entry Resource Guide.

ELEMENO (Alameda County Provider Resource Platform)

Alameda County Care Connect improves and strengthens care coordination across services among various sectors so that clients with complex health and social conditions receive timely care. Care Connect invested resources to develop Elemeno, a preferred core repository of information to make it easier for providers working on Whole Person Care in Alameda County (“users”) to quickly find what they need to deliver care and services across sectors for clients.

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