An Initiative of Alameda County Health Care Services Agency

About Us

Our Mission

AC Care Connect is committed to strengthening systems of care that work together to deliver consumer-centered care and supporting high-need individuals (the people of Alameda County who face highly complex physical, behavioral, and social challenges) to achieve optimal independence and health.

Message from the Director

We, as a system and as a community, are currently poised to make a significant difference in the serious challenges that Alameda County is facing. Since 2016, Alameda County has received $168 million across six years from the California Department of Healthcare Service to implement a whole person care pilot to “coordinate health, behavioral health, and social services in a patient-centered manner with the goals of improved health outcomes and more efficient and effective use of resources.”

Our approach is to strengthen our service system so that our consumers’ needs are met by placing the consumer in the center, the place where solutions and possibilities begin. This idea, this approach aligns with many partners and organizations throughout Alameda County and we now have the resources and partnerships to make this vision a reality.

This is an exciting time of transformation and change for our consumers and our system. AC Care Connect is proud to support and join our partners in this journey.

—Dr. Kathleen Clanon, M.D., Medical Director View Director's Reports


View Steering Committee Minutes


Care Connect Interns


The Consumer and Family Fellowship is a nine-month skill-building and leadership development experience for consumers and family members of consumers with expertise navigating health care and other public systems in Alameda County.

First Cohort – October 2018 – June 2019
The inaugural cohort of fellows spent the fellowship developing their leadership style, deepening their understanding of the healthcare system, and advising system leadership on projects to improve the consumer experience. They graduated in June 2019. Meet the fellows below.


Second Cohort – July 2019 – March 2020
The second cohort of fellows will focus on consumers and family members of consumers who have engaged with Eastmont Town Center (Oakland) services.





Communications Manager-Public Information Specialist Information Systems Manager Management Analyst‐P (Project Management)

Contact Us

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Alameda County Care Connect
1900 Embarcadero, Suite 210
Oakland, CA 94606
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