An Initiative of Alameda County Health Care Services Agency

About Us

Our Mission

AC Care Connect is committed to strengthening systems of care that work together to deliver consumer-centered care and supporting high-need individuals (the people of Alameda County who face highly complex physical, behavioral, and social challenges) to achieve optimal independence and health.

Message from the Director

We, as a system and as a community, are currently poised to make a significant difference in the serious challenges that Alameda County is facing. Since 2016, Alameda County has received $168 million across six years from the California Department of Healthcare Service to implement a whole person care pilot to “coordinate health, behavioral health, and social services in a patient-centered manner with the goals of improved health outcomes and more efficient and effective use of resources.”

Our approach is to strengthen our service system so that our consumers’ needs are met by placing the consumer in the center, the place where solutions and possibilities begin. This idea, this approach aligns with many partners and organizations throughout Alameda County and we now have the resources and partnerships to make this vision a reality.

This is an exciting time of transformation and change for our consumers and our system. AC Care Connect is proud to support and join our partners in this journey.

—Dr. Kathleen Clanon, M.D., Medical Director

View Director’s Reports


CHELSEA ANDREWSExecutive Director
Everyone Home
Colleen ChawlaAgency Director
Alameda County Health Care Services Agency
KATHLEEN CLANON, M.D.Medical Director
AC Care Connect
SCOTT E. COFFINCo-Chair, Director
Alameda Alliance for Health
LORI A. COXAgency Director
Alameda County Social Services
Beau HennemannDirector, Special Programs
JAMES JACKSONChief Executive Officer
Alameda Health System
John Jones IIIDirector of Engagement East Oakland Black Cultural Zone and Just Cities
Senior Services Coalition
RALPH SILBERExecutive Director
Alameda Health Consortium
Karl Sporer, M.D.Emergency Medical Services of Alameda County
MICHELLE STARRATTHousing Director Alameda County Housing & Community Development
Wendy StillChief Probation Offcer
Alameda County Probation
Behavioral Health Care Services

View Steering Committee Minutes


Kathleen Clanon, M.D.Medical Director
Rebecca Alvarado, LCSWManager, Clinical Case Management Projects
Mark BezemerManagement Analyst
VALERIE EDWARDS, LCSWDirector, Clinical Case Management Methods
Shannon Eng, MBASenior Program Specialist
Rajib GhoshDirector, Social Health Information Exchange - Data Exchange Unit
Cristi IannuzziDirector of Strategy & Implementation - Data Exchange Unit
KAI MANDEROperations and Integration Liaison
JENNIFER MARTINEZ, MPHProgram Development Director
Cheryl NorthfieldPMO & Compliance Director - Data Exchange Unit
Mona Palacios, MPASenior Program Specialist
Jose ReyesSystems and Operations Coordinator
Sasha Savinovich, MBASenior Management Analyst
FREDDIE SMITHDivision Director for
Integrated Health Care Services
Liz Taing, MPH, MSWPlanning Director
LILLAWA WILLIE, MPHDelivery Oversight Program
MORGAN BRANNONAssistant to Dr. Kathleen Clanon
Janine CookAssistant to Valerie Edwards
Gail EllisOffice Manager

Care Connect Interns


The Consumer and Family Fellowship is a nine-month skill-building and leadership development experience for consumers and family members of consumers with expertise navigating health care and other public systems in Alameda County.

First Cohort – October 2018 – June 2019
The inaugural cohort of fellows spent the fellowship developing their leadership style, deepening their understanding of the healthcare system, and advising system leadership on projects to improve the consumer experience. They graduated in June 2019. Meet the fellows below.


Second Cohort – July 2019 – March 2020
The second cohort of fellows will focus on consumers and family members of consumers who have engaged with Eastmont Town Center (Oakland) services.






Communications Manager-Public Information Specialist

Information Systems Manager

Management Analyst‐P (Project Management)

Contact Us


    Alameda County Care Connect
    1900 Embarcadero, Suite 210
    Oakland, CA 94606
    View in Google Maps