Whole Person Care Universal and Variant Metrics Technical Specifications

State of California Health and Human Services Agency – Department of Health Care Services Whole Person Care Universal and Variant Metrics Technical Specifications (Rev. September 1, 2017)

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Housing Rights

Get free legal information and advice about your housing rights. Housing attorneys can answer questions about evictions, housing conditions, and housing discrimination.

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Tenant’s Rights Line

Are you an Alameda County Resident? Are you currently experiencing a housing-related legal issue? Free legal advice, referrals and representation is available.

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Literature Review: Follow-up after mental health hospitalization

A key quality improvement measure for Alameda County Care Connect is increasing patient attendance at follow-up appointments after mental health hospitalizations.

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PDCA Process

PDCA projects are quality improvement efforts that test interventions supporting the Six Critical Changes of AC Care Connect. Interventions are tested through multiple cycles, using data collected from one cycle to inform how to improve processes in the next cycle. At any given time, AC Care Connect is implementing several PDCA projects. These projects are carried out by teams composed of subject matter experts and stakeholders across multiple sectors and agencies in Alameda County.

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Notice of Rights & Services

Sometimes when people have a lot of health problems or don’t have a regular place to stay, they have a hard time
finding help. Alameda County Care Connect was created to help people get the care they need even if it needs to come from a few different places or people.

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Overview: Alameda County’s Whole Person Care Pilot

The State’s Whole Person Care Pilot program is targeted to “high utilizers.” It aims to reduce avoidable utilization of expensive health care services, such as emergency department visits and hospitalizations. Recognizing that people need basics such as housing and food, and often mental health and substance use treatment, to stay in good health, the new pilot program allows grantees to use Medi-Cal funding for services not usually thought of as healthcare, such as helping people find and stay in housing, and for infrastructure (e.g., information systems) that supports system integration and providers’ ability to link patients with services.

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Press Release: Grant Awarded

Alameda County Health Care Services Agency (HCSA) has been awarded more than $140 million by the California Department of Health Care Services for an ambitious and innovative program that aims to improve health outcomes for the homeless and other high utilizers of health care services while reducing avoidable costs.

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